Custom 3D Wool Needle Felt Pet Portrait with Wooden Frame | PetDecorArt
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Estimated Delivery:Mar 27 - Mar 31
Custom 3D Wool Needle Felt Pet Portrait with Wooden Frame | PetDecorArt
How It Works
How It Works
Upload a clear, high-quality photo of your pet that captures their personality.
After receiving your order, we review your preferences and assign a skilled designer to create your custom piece. Let your vision come to life perfectly!
Your assigned designer will email you to confirm details, discuss your vision, and make sure everything aligns perfectly with your expectations!
Our talented artists will handcraft your portrait with care, and then we securely package and deliver it to your door - ready to be treasured forever!
Capture Their Spirit, Forever Framed - Custom Wool Needle Felt Pet Sculptures, Handcrafted with Love.
Our handmade 3D felt pet portraits are crafted with premium wool felt, making every detail perfect - from the texture of their fur to the sparkle in their eyes.
Perfect for pet lovers, these custom pet memorial gifts are a heartfelt way to keep your pet close. Order your needle felted pet portraits with wooden frame today and bring your furry friend to life in a unique way.
Want to customize a realistic, one-of-a-kind wool felt sculpture? Just Upload a Photo!
Material Details：
| Part | Material |
|---|---|
| Body Base & Wool | Wool |
| Eyes | Glass |
| Ears | Resin, Clay, or Wax |
| Nose | Resin, Clay, or Wax |
| Paws | Resin or Clay |
| Tongue & Teeth | Resin or Clay |
Production Timeline:
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Approximately 15-30 days, as each piece is meticulously handcrafted with great care and attention to detail.
Refund Policy:
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Due to the handmade nature of our custom wool felt pet sculptures, refunds requested after production has begun will incur a 50% fee to cover material and labor costs.
Thank you for visiting and shopping at PetDecorArt.
At PetDecorArt, we aim to provide you with the best shipping options available. Below are the terms and conditions that make up our shipping policy:
How long does delivery take?
Standard Products:
Processing Time: All orders are processed within 1-3 business days before dispatch.
Estimated Delivery Time:
- Standard Shipping: 15-24 business days
- VIP Shipping: 8-17 business days
Custom Handmade Products:
Processing Time: All orders are processed within 1-3 business days before dispatch.
Estimated Delivery Time:
Confirmation & Assessment: Email confirmation of product details and assessment takes 1-3 business days.
Crafting Time:
Skilled artisans take 10-25 business days to create your custom piece, depending on design complexity.
Delivery Time (includes production & shipping):
- Standard Shipping: 26-52 business days
- VIP Shipping: 19-45 business days
Orders are not shipped/delivered on weekends or holidays. High volumes of orders may cause slight delays - allow extra transit time. Should there be any significant delay in shipping your order, we will promptly notify you via email. Thank you for your understanding and patience!
How will I know my delivery has been shipped?
You’ll receive an email with your tracking number(s) once your order ships. Tracking information will be updated within 1-3 business days after dispatch. If tracking hasn’t been updated within 10 business days, please contact us at support@petdecorart.com.
Who will handle my delivery?
Your goods will be shipped by our trusted courier partners like USPS, UPS, and other local carriers for safe and efficient delivery.
Where does PetDecorArt ship to?
PetDecorArt ships to the following countries:
United States (excluding remote islands like Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, and the Northern Mariana Islands), Malaysia, New Zealand, Norway, Singapore, Switzerland, Australia, Brazil, Japan, Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Please note:
Delivery to certain areas may be restricted due to carrier limitations.
Shipping Information
Shipping Method Order Value Shipping Fee
Standard Shipping (14-21 Business Days) $0.00–$49.99 $4.99
Standard Shipping (14-21 Business Days) $50.00–$99.99 $9.99
Standard Shipping (14-21 Business Days) $100.00 and above $14.99
VIP Shipping (7-14 Business Days) All Order $26.99
Wrong Address Disclaimer
Buyers are responsible for entering the correct shipping address. If you think you provided an incorrect address, please contact us immediately at support@petdecorart.com. Once the order has been dispatched, it may not be possible to make any corrections to the shipping address.
Lost/Stolen Packages
Petdecorart is not liable for any lost or stolen packages. If your package is marked as delivered but you haven't received it, you should report this issue to the shipping carrier using the tracking information provided. For assistance, contact our customer support team at support@petdecorart.com.
Damages
If you receive a damaged order, please contact PetDecorArt Support within 7 business days at support@petdecorart.com. Keep all packaging and the damaged items, as they may be needed to file a claim with the shipping carrier.
For Pre-Ordered or Back-Ordered Items
If your order includes a pre-ordered or back-ordered item, we will ship the available items right away and send the rest as soon as they are in stock. If you ordered multiple items and only received part of them, rest assured that the remaining items will arrive soon.
Return Policy
Our Return & Refund Policy outlines the options and procedures for returning your order. For more details, please visit our Returns Policy page or contact us at support@petdecorart.com.
Shipping Support
For inquiries about orders and shipping, return requests, or instructions on returning products, please contact PetDecorArt Support at support@petdecorart.com.
After-Sale Service Contact
Email: support@petdecorart.com
Phone: +86 18850252650
Physical Addresses:
- Room 0209, Block A1, Jintianlong Building, No. 106, Haixiu Road, Longhua District, Haikou City, Hainan Province, China
- Room A1-13, 3rd Floor, Block A, Yee Lim Industrial Centre, 2-28 Kwai Lok Street, Kwai Chung, NT, Hong Kong
Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (Hong Kong Time, UTC+8).
At PetDecorArt, we are deeply committed to offering high-quality, handmade products that honor the special connection between you and your beloved pets. Before making a purchase, we kindly ask you to review our refund and return policies, which apply to both standard and custom handmade items.
Replacement Service
At PetDecorArt, we value your pet-inspired decor. To ensure your satisfaction, we offer a one-year complimentary replacement for lost or damaged components under normal use. Repairs within the first year are free; customers cover shipping. We aim to keep your decor always beautiful!
Return Service for Standard Products
We accept returns within 30 days of purchase under these conditions:
- The item arrives damaged.
- The item significantly differs from its description.
- The item doesn’t meet your expectations.
To initiate a return, email Support@petdecorart.com with your order number and photos of the item, ensuring it’s free from man-made damage.
Once verified, please return the item to:
A309, Mitu E-commerce Industrial Park, Buji Street, Longgang District, Shenzhen City, Guangdong Province, China
There is no additional fee for returns, but customers are responsible for return shipping costs, which may vary based on your location.
Refunds will be processed within 30 days after we receive the returned product and will be credited back to your original payment method. You will receive a confirmation email once the refund is initiated.
Return & Refund Policy for Custom Handmade Products
Custom handmade products are made to order and unique to each customer. Due to their personalized nature, returns are not accepted once production begins. However, you may cancel your order before production starts by contacting us immediately at Support@petdecorart.com.
- Cancellation before production: A 50% fee will apply to cover material and labor costs.
- After production begins: The item becomes non-returnable and non-refundable.
Before shipping, we will confirm the design with you to ensure it meets your expectations. Once shipped, no returns are accepted unless there are quality issues.
For any quality-related concerns, please contact us, and we’ll work with you to resolve the issue.
Cancellation Policy
Full refund within 24 hours: Customers can request a full refund within 24 hours of placing an order on Petdecorart.com.
Refund after 24 hours (before delivery): A transaction fee applies:
- 2.6% for credit card users
- 3.6% for PayPal users
After shipment: Orders cannot be canceled. If you wish to return the item, collect the package and contact support@petdecorart.com for return instructions. Rejecting the shipment may result in a double shipping fee deduction from your refund.
Return Process
To initiate a return, email our support team at support@petdecorart.com with your proof of purchase (e.g., invoice). We’ll provide instructions on how to pack and return the items. Ensure all components are included in the package.
For Assistance
If you have any questions or concerns about our return or replacement policies, please contact us at support@petdecorart.com. We’re here to help!
Physical Address
- Room 0209, Block A1, Jintianlong Building, No. 106, Haixiu Road, Longhua District, Haikou City, Hainan Province, China
- Room A1-13, 3rd Floor, Block A, Yee Lim Industrial Centre, 2-28 Kwai Lok Street, Kwai Chung, NT, Hong Kong
Email: support@petdecorart.com
Phone: +86 18850252650
Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (Hong Kong Time, UTC+8).
Why PetDecorArt?
